FAQs for Manulife Investment Management (M) Berhad Funds (Unit Trust)
- NON-EPF INVESTMENT – INDIVIDUAL
- INVESTMENT VIA EPF MEMBERS INVESTMENT SCHEME
- TERMINATION OF EPF MEMBERS INVESTMENT SCHEME
- CORPORATE INVESTMENT
- COOLING-OFF PERIOD
- REPURCHASE OF UNITS
- SWITCHING OF FUND
- ONLINE SWITCHING
- MONTHLY SWITCHING INSTRUCTION (MSI)
- TRANSFER OF UNITS
- AMENDMENT OF ACCOUNT HOLDER'S PARTICULARS
- AUTODEBIT
- FINANCIAL PROCESS EXCHANGE (FPX) COLLECTION APPLICATION
FAQs for PRS
Guide for Investor Login
FAQs for Manulife iFUNDS
FAQs for Manulife iFUNDS PRS
FAQs for Manulife iFUNDS Regular Savings Plan (RSP)
FAQs for Manulife Investment Management (M) Berhad Funds (Unit Trust)
NON-EPF INVESTMENT - INDIVIDUAL
Q1 • |
Who can invest? |
Q2 • |
Can an account have more than one unit holder? |
Q3 • |
Are there any circumstances in which an individual is not allowed to invest? |
Q4 • |
If the Joint Holder is below 18, must the Joint Holder sign on the investment form? |
Q5 • |
What will happen if the unit holder's cheque payment is dishonoured/ cancelled? |
Q6 • |
What are the documents required for investment? |
Q7 • |
How does an individual invest in MIMMB? |
Q8 • |
How to make payment for investment with MIMMB? |
Q9 • |
What is the minimum and maximum amount to invest? There is no maximum limit to invest, however, any investment amount in excess of 10% of the fund size would require the approval of MIMMB's senior management. |
Q10 • |
Where can a unit holder find information regarding MIMMB Funds? |
Q11 • |
Can a unit holder invest via online payment? |
Q12 • |
What is the cut-off time for investment? |
Q13 • |
Is there any free insurance provided? |
Q14 • |
Can a unit holder nominate a beneficiary for the Free Insurance? |
Q15 • |
How are the units of my investment determined? |
Investment via EPF Members Investment Scheme
Q1 • |
Who is eligible to invest in the EPF Members Investment Scheme? |
Q2 • |
What are the documents required for investing in the EPF Members Investment Scheme? |
Q3 • |
How often can a unit holder make a withdrawal from his/her EPF account for investment in unit trust? |
Q4 • |
What is the investment amount? |
Q5 • |
Can an account have more than one unit holder? |
Q6 • |
What will happen if the investment is rejected by EPF? |
Q7 • |
What are the documents issued to the unit holder once an investment has been made? |
Q8 • |
Can a unit holder who has lost his two (2) hands invest? |
Q9 • |
How are the units of my investment determined? |
Q10 • |
Can a unit holder switch units into another fund or redeem the units before EPF disburses the payment to MIMMB? |
Q11 • |
Can a unit holder transfer his/her EPF account to another person? |
Q12 • |
What can a unit holder do if he/ she has damaged ridges on both thumbs / disfigured thumbs or has had both thumbs amputated? |
Q13 • |
How long will EPF take to process such cases as in scenario Q12? |
Termination of EPF Memebers Investment Scheme
Q1 • |
Must a unit holder inform EPF when he/she reaches 55 years old? |
Q2 • |
What will happen to the unit holder's account if he/she passes away? |
Q3 • |
What is the release control letter for? |
Q4• |
If the unit holder reaches 55 years old and continues to contribute to EPF, can he/she invest under the EPF Scheme? |
Q5 • |
Will the unit holder be informed of the status of his/ her account after EPF has released its control to MIMMB? |
Q1 • |
Who is eligible to invest? |
Q2 • |
What are the requirements for a Corporate Investment? 1. Certificate of Incorporation / Registration. |
Q3 • |
What are the documents required for Corporate Investment? For subsequent investment in a new fund, the investor is required to submit a duly signed Additional Investment Slip. |
Q4 • |
Are different group signatories with different transaction request allowed? |
Q1 • |
Is an individual investor allowed to exercise cooling-off rights? |
Q2 • |
Are corporate investors allowed to exercise cooling-off rights? |
Q3 • |
What is the procedure to exercise cooling-off rights? |
Q1 • |
What are the documents required for repurchase of units? |
Q2 • |
Where can a unit holder submit the repurchase request? |
Q3 • |
Can a unit holder book the repurchase price? |
Q4 • |
Can a unit holder request for the repurchase cheque to be made payable to a third party? |
Q5 • |
What are the conditions for a partial repurchase? |
Q6 • |
For repurchase of units, can a unit holder request for cash payment? |
Q7 • |
How long does MIMMB take to issue the repurchase cheque? |
Q8 • |
Can a unit holder request for the repurchase cheque to be banked in? |
Q9 • |
Are there any administrative charges for repurchase? |
Q10 • |
What is the price used for computation of repurchase? |
Q11 • |
What shall the unit holder do if he / she requests for a full repurchase of the investment which has a monthly Standing Instruction? |
Q1 • |
What is switching of fund? |
Q2 • |
Are there any administrative charges for switching of funds? |
Q3 • |
What is the price used for computation of switching of fund? |
Q4 • |
What are the documents required for switching of fund? |
Q5 • |
What are the conditions for partial switching of fund? If the switching is made to an initial (new) fund, the net amount switched after deduction of sales charge (if any) must meet the minimum requirement of the fund's initial investment amount. |
Q6 • |
What shall the unit holder do if he / she requests for a full switching from Fund A to Fund B and the Fund A has a monthly Standing Instruction? |
Q1 • |
What is online switching of fund? |
Q2 • |
What is the price used for computation of switching of fund? |
Q3 • |
What are the conditions for partial switching of fund? |
Q4 • |
What are the conditions for switching into a new fund? |
Q5 • |
Can I switch from multiple funds? |
Q6 • |
Can I switch from a single fund to multiple funds? |
Q7 • |
Are there any administrative charges for switching of funds? |
Monthly Switching Instruction (MSI)
Q1 • |
What is Monthly Switching Instruction? |
Q2 • |
What are the terms and conditions for Monthly Switching Instruction? |
Q3 • |
What is the minimum number of units for Monthly Switching Instruction? |
Q4 • |
Are there any administrative charges for Monthly Switching Instruction? |
Q5 • |
When does Monthly Switching Instruction commence? |
Q6 • |
Can a unit holder request to increase, decrease, change funds or cancel Monthly Switching Instruction? |
Q7 • |
What will happen if a unit holder's fund portfolio does not have sufficient units for Monthly Switching? |
Q8 • |
Do I need to inform MIMMB if I wish to cancel/increase/decrease my Monthly Switching Instruction? |
Q1 • |
Who is a transferor? |
Q2 • |
Who is a transferee? |
Q3 • |
What are the documents required for full / partial transfer of units? |
Q4 • |
Is it compulsory that the transferor's signature in the "Transfer Form" be the same as the one in MIMMB's records? |
Q5 • |
What is the minimum number of units for transfer? |
Q6 • |
What is the required minimum balance of units after a partial transfer of units? |
Q7 • |
Are there any administrative charges for transfer of units? |
Q8 • |
Can a unit holder transfer his / her units to another fund in another account? |
Q9 • |
What are the documents required for transfer of units for a deceased unit holder? |
Amendment Of Account Holder's Particulars
Q1 • |
How can a unit holder update the company if he/ she has changes in Account Holder's Particulars? |
Q2 • |
What are the documents required to be enclosed for change of particulars? |
Q3 • |
Can a unit holder request for a change of signature? How does he/ she update the company? |
Q4 • |
Who can authorise a change of signature in the case of a joint account? |
Q5 • |
Can a unit holder request to change the Authority to operate the account in the case of a joint account? |
Q6 • |
Can a unit holder nominate an insurance beneficiary for his/her free insurance and how does he/she update the company? |
Q7 • |
Can a unit holder request to change the free insurance beneficiary(s)? |
Maybank
Q1 • |
What is the procedure for submission of Autodebit Form? |
Q2 • |
What are the documents required to be enclosed? |
Q3 • |
Can a unit holder submit directly to the banks? |
Q4 • |
What is the minimum Autodebit amount? |
Q5 • |
When is the effective date for deduction? |
Q6 • |
When does MIMMB process Autodebit payment? |
Q7 • |
Are there any administrative charges for Autodebit? |
Q8 • |
Can a unit holder request to increase, decrease, change funds or cancel Autodebit? |
Q9 • |
Who can a unit holder call if the Autodebit Instruction is not effected? |
Q10 • |
Can a unit holder request to increase the existing Autodebit amount if the Fund has been closed? |
Q11 • |
Can a unit holder have more than one (1) Autodebit for the same account from the same bank account? |
Q12 • |
Can a unit holder have more than one (1) Autodebit for the same account from a different Maybank bank account? |
Financial Process Exchange (FPX) Collection Application
Q1 • |
What are the charges applicable for utilizing the FPX service? |
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Q2 • |
How long does it take before the FPX comes into effect? |
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Q3 • |
What are the standard transaction dates available for FPX? |
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Q4 • |
What will be the crediting date of the transaction if the 10th or 28th of a month falls on a non-business day? |
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Q5 • |
Do I need to inform MIMMB if I wish to increase, decrease, change funds or cancel my FPX request? |
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Q6 • |
Can I opt to cancel my FPX request at participating banks? |
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Q7 • |
Do I need to submit multiple FPX application forms to debit from a single bank account for different investment accounts at MIMMB? |
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Q8 • |
What is the preferred bank account type to be used for FPX facility? |
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Q9 • |
Can I get my signature verified upfront by my bank? |
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Q10 • |
What are the participating banks for the FPX facility?
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FAQs For PRS
PRS
Q1 • |
What is PRS? We have 2 types of contribution option which is Default Option and Self Selection Option.
Manulife PRS offers both Core and Non-Core Funds as investment selection which you can choose to invest based on your retirement needs, goals and risk appetite. Core Funds Manulife PRS NESTEGG Series Core - Growth
Core - Moderate
Core - Conservative
Manulife Shariah NESTEGG Series Core - Growth
Core - Moderate
Core - Conservative
Investors who selected Default Option will not eligible to purchase Default Option. To purchase Non-Core fund, investor must select Self- Selection Option. Non-Core funds consists of:
**For investors who contributed into non-core funds is entitled for Free insurance Coverage, Terms and Condition applies |
Q2 • |
Who is eligible? Individuals:
Employers: Employer contributes for Employees (Entity eligible for Tax Deduction above EPF statutory rate up to 19%). |
Q3 • |
Can I open my PRS account jointly with my partner or parents? |
Q4 • |
Can I withdraw from my EPF to contribute to the PRS? |
Q5 • |
What is the PRS Scheme Structure like?
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Q6 • |
Are there tax benefits for PRS contributions? Individual For more information, you can visit the PPA website at www.ppa.my |
Q7 • |
Can I withdraw from my PRS fund before I retire? There are certain Pre-withdrawal condition is waived from Tax Penalty such as (Implemented in year 2020):
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Q8 • |
How can I check my PRS account holdings and Statement of Account? Now you can login to Manulife iFUNDS Login to check current account holding. PRS Statements is available to download online effective 25th Feb 2021 onwards. |
Q9 • |
Can anyone contribute to the PRS on my behalf? Employer can perform contribution on behalf of employees |
Q10 • | For Account Opening and subsequent Contributions, what are the charges applied?
For investors who totally New in PRS industry will charged with 1-time off PPA Account Opening Fee RM10. PPA Account Opening Fee is charge only once in a lifetime. For existing investors in PRS industry who open account with Manulife, no PPA charges will be applied. PPA Annual Fee MYR 8 will charged once a year. PPA will charge on members 1st transaction of the year for each provider. * PPA charges are subject to any other circumstances as may be specified by the Administrator. The note is added to accommodate any changes / waiver in PPA fees as the PPA may from time to time decide. |
Q11 • |
Is the performance of the PRS fund(s) guaranteed? |
Q12 • |
What kind of returns should I be expecting from my PRS fund(s)? You may also stand to benefit from ringgit cost averaging by investing in a disciplined manner over the long term period since the full contribution can only be withdrawn upon reaching retirement. With this method, you would not be affected as much by the market timing factor. |
Q13 • |
Is my money safe in PRS? |
Q14 • |
Why should I choose Manulife to manage my private retirement scheme? |
Q15 • |
How can I sign up for a PRS account? All you need is your identity documents. Speak to our PRS Licensed Consultant or contact our Customer Service at 03-2719 9271 or email to PRSinfo_MY@manulife.com |
FAQs for Manulife PRS NESTEGG Series Class C Units
CLASS C UNITS FOR MANULIFE PRS NESTEGG SERIES
Q1 • |
What are Class C Units? The following are the salient features of Class C Units:
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Q2 • |
When Class C Units is introduced? |
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Q3 • |
What are the benefits of introducing Class C Units? |
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Q4 • |
How do I purchase Class C Units?
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Q5 • |
Which of the funds of the Scheme offer Class C Units?
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Q6 • |
What is the launching price of Class C Units? |
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Q7 • |
What is the minimum initial contribution for Class C Units? |
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Q8 • |
What is the minimum additional contribution for Class C Units? |
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Q9 • |
Are Class A Units, Class B Units and Class C Units managed separately? |
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Q10 • |
What are the different fees and charges for Class A Units, Class B Units and Class C Units?
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Q11 • |
Can a Member switch from Class A Units to Class C Units or vice versa? For example, switching from Manulife PRS-Conservative Fund (Class A Units) to Manulife PRS-Growth Fund (Class C Units)? |
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Q12 • |
How much is the switching fee? |
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Q13 • |
What is the procedure for switching from Class A Units to Class C Units?
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Q14 • |
Can a Member maintain his existing account in Class A Units and open another account for Class C Units? |
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Q15 • |
Can a Member transfer his contribution from other private retirement scheme providers to Class C Units of any Fund within the Scheme? |
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Q16 • |
Is the tax relief of up to RM3,000 per annum applicable for contribution to Class C Units? |
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Q17 • |
If existing Members want to contribute to Class C Units, do they need to fill in any application form? b) Electronic Platform: Investor only required to perform account opening /additional contribution selection and make payment online via FPX. No paper submission is required. |
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Q18 • |
What is the procedure to transfer from another private retirement scheme provider to Class C Units of any Fund within the Scheme? |
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Q19 • |
Who should I contact for more information on Class C Units? |
*the rate and amount disclosed are exclusive of any goods and services tax.
FAQs for Manulife Shariah PRS NESTEGG Series Class C Units
CLASS C UNITS FOR MANULIFE SHARIAH PRS NESTEGG SERIES
Q1 • |
What are Class C Units? The following are the salient features of Class C Units:
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Q2 • |
When Class C Units is introduced? |
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Q3 • |
What are the benefits of introducing Class C Units? |
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Q4 • |
How do I purchase Class C Units?
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Q5 • |
Which of the funds of the Scheme offer Class C Units?
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Q6 • |
What is the launching price of Class C Units? |
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Q7 • |
What is the minimum initial contribution for Class C Units? |
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Q8 • |
What is the minimum additional contribution for Class C Units? |
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Q9 • |
Are Class A Units, Class B Units and Class C Units managed separately? |
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Q10 • |
What are the different fees and charges for Class A Units, Class B Units and Class C Units?
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Q11 • |
Can a Member switch from Class A Units to Class C Units or vice versa? For example, switching from ManulifeShariah PRS-Conservative Fund (Class A Units) to Manulife Shariah PRS-Growth Fund (Class C Units)? |
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Q12 • |
How much is the switching fee? |
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Q13 • |
What is the procedure for switching from Class A Units to Class C Units?
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Q14 • |
Can a Member maintain his existing account in Class A Units and open another account for Class C Units? |
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Q15 • |
Can a Member transfer his contribution from other private retirement scheme providers to Class C Units of any Fund within the Scheme? |
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Q16 • |
Is the tax relief of up to RM3,000 per annum applicable for contribution to Class C Units? |
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Q17 • |
If existing Members want to contribute to Class C Units, do they need to fill in any application form? b) Electronic Platform: Investor only required to perform account opening /additional contribution selection and make payment online via FPX. No paper submission is required. |
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Q18 • |
What is the procedure to transfer from another private retirement scheme provider to Class C Units of any Fund within the Scheme? |
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Q19 • |
Who should I contact for more information on Class C Units? |
*the rate and amount disclosed are exclusive of any goods and services tax.
FAQs for PRS Non-Core Funds
PRS NON-CORE FUNDS
Q1 • |
Manulife PRS Asia-Pacific REIT Fund The Fund aims to provide long-term capital appreciation and sustainable income by investing in one collective investment scheme which mainly invests in REITS. The following are the salient features of Class C Units:
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Q2 • |
Manulife Shariah PRS-Global REIT Fund The Fund aims to provide regular income and capital appreciation by investing in one islamic collective investment scheme which invest mainly in Islamic REITS. The following are the salient features of Class C Units:
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