1. We collect personal information in order to provide superior service.
The information that Manulife Investment Management (M) Berhad (formerly known as Manulife Asset Management Services Berhad) Registration No: 200801033087 (834424-U) (hereinafter referred to as “Manulife IM (Malaysia)”) collects from our website visitors is used to provide them with a superior on-line experience. The personal information you provide is used to assist us with the specific product or service you have chosen. Additionally, we may use this data in aggregated form only (not in any form that personally identifies you) to track use of our tools and features for internal programming and demographic and other research purposes.
Our website may include several forms allowing you to contact us regarding customer service, product information, general information and website feedback. The information you provide in these forms, including but not limited to your name, identification number, address, phone number, email address and account numbers, is used to contact you in order to satisfy your request.
2. We may contact you for Manulife IM (Malaysia) marketing purposes.
Many visitors to our site wish to remain apprised of new products and services and opportunities. In that case, you may request to receive e-mail messages from us by so indicating and providing your e-mail address on the forms provided.
3. We employ advanced security safeguards.
Security is our top priority. Manulife IM (Malaysia) will strive at all times to ensure that your personal data will be protected against unauthorised or accidental access, processing or erasure. We maintain this commitment to data security by implementing appropriate physical, electronic and managerial measures to safeguard and secure your personal data.
The secure area of our website supports the use of Secure Socket Layer (SSL) protocol and 128-bit encryption technology - an industry standard for encryption over the Internet to protect data. When you provide any personal data, it will be automatically converted into codes before being securely dispatched over the Internet.
Our web servers are protected behind "firewalls" and our systems are monitored to prevent any unauthorised access.
4. We educate our employees - and hold them to strict standards of conduct.
At Manulife IM (Malaysia), our associates are personally responsible for maintaining consumer confidence in the company. We remind associates regularly of their obligations to comply with Manulife IM (Malaysia)'s high ethical business practices standards, including maintaining confidentiality of our customers' personal information. Disregard of these obligations can result in disciplinary action.
If you have additional questions or concerns about Internet privacy, our information practices, secure Web servers or the confidentiality of personal data transmissions over the Internet, please contact us.
It is our sincerest hope that all who participate here will do so with complete confidence - and come away from the experience with valuable insights and a renewed commitment to achieving the financial stability they and their loved ones deserve.